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Palm Trees
  • Is there an age limit? Any restriction?
    Please note the minimum height to participate to this tour is 1.20 mt/4 ft. You’re never too old to enjoy a day on the water, although we will always warn our clients that the boat isn't suitable for those with; neck, back, hip, foot or knee problems or anyone who is pregnant. This is because we can’t always guarantee what the conditions will be like meaning the Ribs could be subject to significant shock loads if they land heavily. We ensure that we operate our charters to the highest safety standards as guided by the Australian maritime safety Authority. We never wish to discourage anyone from enjoying a day out with us on the water but will always hold our client's safety above all else.
  • Where do we meet?
    We will meet on Peppers deck/boardwalk. Only 100mt from Sealink ferry terminal; on the left when you are coming out of the terminal. Please be at the meeting point 15 minutes before departure.
  • What to bring? / not to bring?
    * Please bring a hat and sunglasses as there is no shade on the boat. Sunscreen and water supplied. * Bring your swimwear and towel. Stinger suits provided in summer. Please note there is no toilets/changeroom on board. * Please do not bring heavy bags/luggage. There are lockers at the ferry terminal that you can use. * Alcohol is not permitted on board. * Please do not bring any glass container with you on board.
  • What is our cancellation policy?
    * Our tours require good weather. If your tour is cancelled due to poor weather, you’ll be offered a different date or a full refund. * Our tour requires a minimum number of travelers. If your tour is cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. * We understand your plans can change and you might need to cancel your booking. please give us a call and we will do our best to accommodate your situation. In case of "no show" or less than 24 hours notice – you will be charged full fare. Within 2 days of departure - a 20% admin fee may be deducted from your payment if seats cannot be resold
  • Are stinger suits provided?
    Yes we provide stinger suits in summer and spring suits in winter. Just bring your swimwear and towel. Please note there is no toilet/change room on board but you can use Pepper's toilet prior to departure.
  • Why is there no shade? Will it get too hot?
    We hesitated a lot on whether to get a roof on the vessel or not. We asked all our customers and they were unanimous: a roof would ruin the viewing experience. While we are streaming along you will enjoy a nice breeze at all time. You will Also be able to cool off when we stop for a swim. That said do not forget your hat (and don't worry it will stay on). We do provide sunscreen.
  • Can we snorkel?
    This is not a snorkeling tour but we will take you to the best swimming spots on the day.
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